Irene Lia-Oster's work as a school teacher has prepared her well for the challenge of helping the scared and alone young people whom she has met inside police interview rooms.
Irene, from Shepparton, has worked for Youth Referral and Independent Person Program (YRIPP) for two years and has had more than 20 call-outs to police stations near where she lives.
As an Independent Person, Irene provides young people with legal information and supports them while they are being interviewed, and sometimes charged, by the police.
``It's a challenging and demanding role,'' Irene said.
``But by being there I can provide support and reassurance and make sure that they are okay. I can be a face that's not in uniform when their mum or dad can't make it in.
``The thanks I receive from both the young people and police is unexpected, but helps you feel like you've done something really worthwhile.''
YRIPP, a unique community initiative in partnership with Victoria Police, now works with more than 2000 young people in police custody each year.
Volunteers help to divert young people including newly arrived migrants, refugees, and indigenous young people, from the criminal justice system.
About 40 per cent of these young people, who are not already attending a service, are referred to local health and welfare services.
``YRIPP volunteers are fully trained and supported _ they are there for the young person when no-one else is available,'' statewide program co-ordinator Vivianne Dias said.
``We are looking for committed individuals who can sign up and make a difference.''
YRIPP will hold a training program in Wangaratta on the weekend of February 27 and 28, and an information session in Seymour tonight, Thursday, February 4.
People interested in volunteering are encouraged to phone YRIPP on 9340 3777 or visit www.yripp.org.au